Shipping policy

Shipping Policy

At Pind Block, we are committed to providing our customers with a seamless shopping experience, including fast and reliable shipping. Below you’ll find everything you need to know about our shipping policy.

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). Once your order is processed, it will be shipped out and you'll receive a tracking number via email to monitor your package's journey.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and the size/weight of your order. We strive to keep shipping fees as low as possible while ensuring timely and safe delivery.

Domestic Shipping (Within the United States)

We offer standard domestic shipping with delivery times ranging from 2-7 business days, depending on your location. We also offer expedited shipping options, which will be available at checkout for faster delivery.

International Shipping

We are proud to offer international shipping! Delivery times for international orders vary depending on the destination, typically taking 7-21 business days. Please note that international customers are responsible for any customs duties, taxes, or import fees associated with their order.

Order Tracking

Once your order is shipped, we will send you a confirmation email with a tracking number. You can track your order through the courier’s website using this number. Please note that it may take up to 24 hours for the tracking information to be updated after shipment.

Address Accuracy

Please ensure your shipping address is entered correctly when placing an order. We are not responsible for delays or non-delivery due to incorrect addresses. If you notice an error in your address after placing the order, please contact us as soon as possible at help@pindblock.com so we can update it before shipping.

Lost or Stolen Packages

While we make every effort to ensure your package arrives safely, we are not responsible for lost or stolen items once the tracking shows delivery. We recommend using a secure shipping address. If your package is lost or stolen, please contact the carrier directly to initiate an investigation.

Shipping Delays

We strive to ensure timely delivery, but please be aware that shipping carriers may experience delays due to weather, holidays, or other unforeseen circumstances. We appreciate your understanding and patience in these cases.

Returns and Exchanges

For information on our returns and exchange policy, please visit our [Returns & Exchanges page].

Contact Us

If you have any questions or concerns regarding your order or shipping, feel free to reach out to us at:
Email: help@pindblock.com
We’re happy to assist you!